Frequently Asked Questions

Frequently Asked Questions (FAQs)

1. Can men use these products?

Yes! All of our products are gender-neutral and can be used by both men and women.

2. How long will it take to receive my order?

Once your order is placed, please allow 2-3 business days for processing and fulfillment (excluding holidays). Shipping times typically range from 2-5 business days, depending on the shipping method selected at checkout.

3. Are your products really natural?

Yes! All of our products are made with natural ingredients, carefully selected for quality and effectiveness.

4. I didn’t receive my tracking number. What should I do?

Tracking numbers are automatically sent to the email provided at checkout. Please check your spam or promotions folder if you haven’t received it.

🔹 If you still haven’t received your tracking number, please contact us at sales@hdbymaggie.com, and we’ll assist you promptly.

5. I forgot to apply my discount code at checkout. Can I still get my discount?

Unfortunately, discount codes must be applied at checkout and cannot be added after an order is placed.

6. Can I place a bulk order for larger quantities?

Yes! We’re happy to accommodate bulk orders. Please email sales@hdbymaggie.com with the quantities and items you need, and we’ll work with you on availability and pricing.

7. My order arrived damaged. What should I do?

We’re sorry to hear that! Please email sales@hdbymaggie.com with the following information:
✔ Your Name
✔ Email Address
✔ Order Number
✔ Photos of the damaged product

We’ll file a claim and send a replacement as soon as possible.

💛 Still have questions? Contact us at sales@hdbymaggie.com, and we’ll be happy to assist you!