Refund policy
Refund & Return Policy
At HDByMaggie, we value your satisfaction and stand by the quality of our products. If you are not completely happy with your purchase, weβre here to help!
Returns
We offer a 14-day return policy, meaning you have 14 days from the date you receive your item to request a return.
To be eligible for a return, the item must be:
β Unopened, unused, and in its original condition
β With original tags and packaging
β Accompanied by a receipt or proof of purchase
To initiate a return, please contact us at sales@hdbymaggie.com. Once your return is approved, we will provide a return shipping label and detailed instructions on how to send your item back.
π¨ Please note: Items sent back without prior return approval will not be accepted.
For any return-related questions, feel free to reach out to us at sales@hdbymaggie.com.
Damages & Order Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can make it right!
Refunds
Once we receive and inspect your return, we will notify you of your refund status. If approved, the refund will be automatically processed to your original payment method. Please note that banks and credit card companies may take additional time to process and post refunds.
We appreciate your support and are always happy to assist with any concerns!
π Have questions? Contact us at sales@hdbymaggie.com.